The Manufacturer guarantee every new ENERGYSCAN QXCI device and FETAPHONE to be without defect. These companies offer a warranty for all parts and software for the period of one year from the date of delivery. No returns are accepted after one week after delivery. Any tampering with the hardware or attempt to violate the software will void all warranties. Duplication, disclosure, and resale are prohibited by International Law. Warranty covers only normal and suggested use and does not apply to abused devices. Proper training is strongly suggested before use. No claims or warranty are made for medical results or reaction scores. The company agrees to replace or correct any communicated defect in thirty days.